Frequently Asked Questions

🎹 Why doesn’t my Kaotica sound right?

If your Kaotica Eyeball isn’t delivering the sound quality you expected, try these quick fixes:

• Set your microphone to cardioid mode – Reduces room noise.
• Check your mic placement – Center the mic and face it forward.
• Use quality cables – We recommend Mogami cables.
• Speak directly into the Eyeball – Avoid angled speaking.
• Adjust input gain – Especially for USB mics.
• Soften the room – Add rugs, blankets, or curtains.
• Experiment with distance – Closer is intimate; farther is natural.

💨 Why do some people use extra pop filters with Kaotica?

Some artists prefer additional pop filters to tailor their vocal sound. If used, place the extra filter flush against the Eyeball’s front opening.

⚠️ Why doesn’t my mic fit in the shock-mount with Kaotica?

Some short-body mics like the Neumann TLM 103 don’t attach properly while inside Kaotica. For elastic grip mounts, remove the center and bands so Kaotica can rest securely on the frame.

🧼 How do I clean my Kaotica?

• Use a lint roller for dust.
• For deep cleaning, lightly dampen a cloth and air dry.
• The silicone pop filter is dishwasher safe—remove and dry fully before reattaching.

🎸 Can I use Kaotica for recording instruments?

Yes! Kaotica works for vocals and instruments. Just match the correct model to your microphone.

🚟 What’s Kaotica’s shipping policy?

• Processing time: 1–2 business days.
• North America shipping: 3–5 business days.
• International shipping: 7–10 business days.
• We ship via FedEx (no PO boxes).
• International customers are responsible for customs fees/taxes.

🎤 Does Kaotica come with a mic or stand?

No. Kaotica is a microphone accessory only.

🎚 Does Kaotica affect mixing or mastering?

Yes. It helps isolate your voice for cleaner recordings, reducing post-production work.

💳 Why do I see multiple charges from Kaotica?

These are temporary authorization holds. Only one charge will post. Contact your bank if concerned.

✅ Will my microphone fit Kaotica?

Kaotica has 5 models:

• Eyeball: 38–57mm side-address mics
• Fatboy: 63–95mm side-address mics
• 7b: 38–57mm front-address mics (e.g. Shure SM7b)
• 800C: High-end tube mics
• Live: Front/shotgun mics (e.g. SM57, SM58, MKH 416)

Use our Microphone Fit Tool or email customer@kaoticalife.com.

🔁 What is your return and exchange policy?

• Return window: 30 days (60 days during holidays)
• Free returns in US/Canada
• No international returns
• Items must be clean and in original packaging
• Used pop filters cannot be returned

Email customer@kaoticalife.com to start a return.

🛡 What does the Kaotica warranty cover?

90-day warranty covering defects in materials and workmanship under correct usage. Excludes misuse, pop filter wear, or damage during microphone handling.

🛒 Why can’t I place my order?

• Double-check your billing and shipping info
• Contact your bank if needed
• We don’t accept phone orders

You’ll receive order and tracking emails after confirmation.

🔊 Why does my Kaotica recording sound louder?

Kaotica directs your voice into the mic, making recordings richer and louder. Lower your input or interface gain to avoid distortion—especially for USB mics.